Owner FAQs

The state of Washington prohibits landlords from discriminating against an applicant's source of income. The cities of Seattle, Tacoma and other jurisdictions also specifically prohibit a landlord from not accepting Section 8, housing choice vouchers and other forms of assistance. Be Kind Property Management does not discriminate against an applicant's source of income, as long as it is verifiable, recurring and sufficient to cover their financial obligations.

Yes. Our company operates in full compliance with all local and state licensing requirements for property management services.

Absolutely. For urgent matters and emergencies, our team is available 24/7. For routine communications, we aim to respond to all owner inquiries as promptly as possible during normal business hours.

Yes. We offer direct deposit via ACH for all owner payouts—no waiting on checks. Your funds are deposited directly into your bank account each month.

You are welcome to review a copy of the lease. As your property manager, we sign leases on your behalf as your agent. This allows us to efficiently manage lease execution and enforcement while keeping you informed.

No - we focus on property management. However, we do have a network of trusted real estate sales professionals that are happy to help when the time is right to sell.

If you are a broker who has referred a client to Be Kind for rental services, in addition to being included in an annual investment review meeting that helps nurture your relationship with your client, we always refer clients back to you when they are ready to sell.

Owner disbursements are typically made at the end of the calendar month. This allows time to collect the rent and cover any expenses (such as maintenance) incurred during the month.

We encourage tenants to pay online through their secure Resident Portal, which improves on-time payments and streamlines the process. If a tenant is late, we handle all notices, late fee collection, and follow-up. You also benefit from our included Rent Guarantee and Eviction Protection (limitations apply).

Our standard lease term is typically 12 months. In certain situations and with your approval, we may offer shorter or longer terms based on market conditions and your investment goals.

We collect a security deposit consistent with local regulations and market standards—usually equal to one month’s rent, though this may vary depending on the applicant’s qualifications and any applicable legal requirements.

We can begin managing your property as soon as the management agreement is signed and any required onboarding steps are completed (property inspection, smart home system install, professional photos, etc.). In many cases, we can onboard a new property within just a few business days.

We manage a wide range of residential rental properties, including single-family homes, townhomes, condos, and multi-family properties (triplexes, fourplexes, and apartment communities). If you’re unsure whether your property is a fit, we’d be happy to discuss it with you.

You’ll receive detailed monthly financial reports and owner statements via your secure Owner Portal. You can also log in anytime to view real-time updates, download reports, and track your property’s performance. At year-end, we provide tax documents (1099s and annual summary statement) to simplify your accounting.

We hold the tenant's security deposit in a separate trust account in accordance with all applicable laws and regulations. Upon move-out, our Leasing & Turnover Service includes a move out inspection and proper processing of the deposit return minus any outstanding charges and damage withholdings.